0%
of executives believe
empathy drives business results.
empathy drives business results.
Discover the power of live.
DT LiveLAB workshops are completely unique. Going beyond personas, customer profiles, and demographics, they offer you a way to hear from real customers — live. There’s no faster way to learn how to delight them — and win them for life.
Our workshops feature customers on demand — people ready to be interviewed live at a moment’s notice to provide a live design-thinking experience. We’ve discovered that by working with customers outside your own category, you can more readily apply what you learn to your business. Our live application of design-thinking principles accelerates the pace of learning and can empower your team to deliver behavioral change and boost your ROI for training in as little 3 hours.
See what LIVE looks like.
What our client’s are saying.
This was a FANTASTIC workshop.
I can’t wait to take what I learned back to my team and to the business I support. THANK YOU!
Fantastic course.
Excellent instructors and coach!
It would be awesome to submit the ideas to the innovation group…
I think we uncovered some great stuff that would help our customers!
It was a cool way to learn something new.
I enjoyed that we had facilitators outside of Company to give new perspective.
It was really fun and a cool way to break up the day to day while learning principles that can be applied to my work!
I enjoyed the facilitators joining the individual working reams.
Really helped being able to ask questions and get perspective.
The facilitators knew their stuff and were very engaging!
I really like the hands on experience!
I didn’t know how I felt about 3 half days online, but they did a great job of making it work and keeping people engaged!