Empower employees to help you grow – both revenue and customer delight.
Learn to deliver
Find and fix
Create new services
and products to grow revenue.
Capture the power of live.
Imagine trying to buy a gift for someone you’ve never met.
Where would you start?
DT LiveLAB workshops are completely unique. Going beyond personas, customer profiles, and demographics, we offer you a way to hear from customers — live. There’s no faster way to learn how to delight them — and win them for life.
See what live looks like.
Some of the companies we’ve worked with.
What our client’s are saying.
This was a FANTASTIC workshop.
I can’t wait to take what I learned back to my team and to the business I support. THANK YOU!
Excellent instructors and coach!
It would be awesome to submit the ideas to the innovation group…
I think we uncovered some great stuff that would help our customers!
It was a cool way to learn something new.
I enjoyed that we had facilitators outside of Company to give new perspective.
It was really fun and a cool way to break up the day to day while learning principles that can be applied to my work!
I enjoyed the facilitators joining the individual working reams.
Really helped being able to ask questions and get perspective.
The facilitators knew their stuff and were very engaging!
I really like the hands on experience!
I didn’t know how I felt about 3 half days online, but they did a great job of making it work and keeping people engaged!